Common questions, honest answers.

Wavy is the only product currently marked Available. It is a WhatsApp customer-engagement workspace. Every other role in the nineteen-agent roster is a preview or pending — it has a defined job and safety boundary, but no working backend is live.

It means the product’s frontend, backend, security, deployment, and approval gates have not all passed yet. The preview describes the intended role and workflow, but there is no working software to use. We do not call something available until it actually is.

The registry makes the intended product map visible and testable while development stays sequenced. Status labels — Available, Coming soon, Pending repo — prevent the roadmap from being mistaken for current functionality.

That is the intent, but each one must pass its own release gates. We do not promise a timeline for any product that is not yet available. Some roles may be revised or reordered as we learn.

You can explore the public Wavy experience with an Automix account. Live messaging requires your own Meta WhatsApp Cloud API configuration; optional QR pairing needs a separately configured bridge. AI and payment features require your own provider credentials.

Campaign launch is restricted to authorised workspace roles and an approved current template. Copilot replies are returned as drafts for human review. Other manual or rule-based sends depend on the connected channel and workspace configuration, so rules should be reviewed before they are enabled.

No compliance certification is claimed. The source includes consent, suppression, template-status, and provider-state controls, but each business remains responsible for its contacts, messages, provider account, and applicable WhatsApp policies. The release gate includes further negative and tenant-isolation testing.

AI features are optional and remain unavailable until an AI provider key is configured. Inbox, contacts, templates, and rule interfaces are separate modules, while any live messaging still depends on a connected WhatsApp channel.

Wavy is ₹999 a month on the current launch offer, which includes 100 free messages, with pay-as-you-go bundles beyond that. The pricing page lists every agent individually and the bundled Growth Stack, with what each tier includes. Prices are in ₹ and exclusive of tax.

Directly with us. There is no self-service checkout: pick a plan on the pricing page, then email vivek@automixai.in or call +91 79841 00350, and we agree the scope, price and start date in writing. That written agreement, together with the Terms, is your contract.

No bundled-price claim is made. Meta messaging, AI, payment, QR-bridge, and other external services use accounts you configure and may charge separately under their own terms.

Yes — fourteen days, and no card is required. You get the product with your own number and your own contacts before any payment details exist, and nothing charges automatically when it ends. The trial simply stops.

No. Automix keeps no card on file and no plan rolls over on its own, so there is no cancellation you can forget. When a paid period ends, it ends, and continuing is a decision you make.

The fourteen-day trial is the window for deciding, so a paid period that has started and been delivered is not refunded on a change of mind. What is refundable: the affected period in full whenever a capability we advertised as available does not work, pro-rata if we remove something you pay for, and any billing error in full with no time limit. Credits already spent, and Meta's own WhatsApp charges, are not ours to return. We acknowledge within 2 working days, decide within 7, and pay within 14. The refunds page has the full policy.

No public reseller, affiliate, or partner program is open. The current website presents Automix-built product workspaces and previews; it does not publish reseller terms or authorise third parties to represent the company.

No. We use public research to understand user needs and feature coverage, but our copy, visuals, interactions, and product identities are original. We do not copy competitor mascots, page designs, proprietary mechanics, testimonials, or claims.

Health, legal, accounting, banking, financial, employment, and other consequential workflows retain explicit human and professional review boundaries. Preview content is not professional advice, and Automix AI does not provide regulated professional services.

Terms, privacy, cookies, refunds, fair use and our guarantee are linked in the footer, and the policies page indexes all six. Privacy and Cookie policies are effective 1 September 2026; the other four remain effective 30 August 2026. They are enacted policies, not drafts. They were written against the software as it actually works, which is why they state limitations most policy pages leave out — including that we have no automatic deletion schedule for most data, no two-factor authentication yet, and no security certification.

Dr. Vivek Trivedi, at vivek@automixai.in with "Data request" in the subject. He is named in the Privacy Policy as the person responsible for data protection. We acknowledge within 7 days and complete within 30, and the same address handles complaints about how a request was dealt with.