Answer every inbound call live
A customer calling the business gets a live, useful response even outside staffed hours instead of a dead ring or a generic voicemail.
Learn moreComing soonTravel and tourism
Wani for travel and tourism
Wani calls to confirm booking details ahead of a trip and follows up on quote requests for tour packages that haven't converted yet.
A travel agency sends a customized tour quote by email; three days later, Wani calls to…
Wani picks this up automatically.
See how
Talk to us
In practice
What this looks like day to day
A travel agency sends a customized tour quote by email; three days later, Wani calls to check if the customer has questions and to see if they're ready to confirm the booking.
Where travel and tourism customers already are
Wani meets your customers on the channels a travel and tourism business actually runs on — no separate app to check.
- Twilio
- Google Sheets
- Gmail
Works with
Capabilities
What Wani brings to travel and tourism
16 of Wani's capabilities apply directly to this industry.
Place scheduled outbound follow-ups
Leads and customers who need a follow-up call actually get one, every time, without a human telecaller working through a manual list.
Learn moreVoice reminders that cut no-shows
Fewer booked appointments turn into no-shows because a real conversational reminder — not just a text — reaches the customer a day before.
Learn moreWarm transfer to a live agent
A customer who wants or needs a human never gets stuck arguing with a bot — the call moves to a person with full context intact.
Learn moreRecord calls with disclosed consent
The business has a reliable, legally defensible record of what was said on a call, and every customer knew the call was being recorded before it happened.
Learn moreAutomatic call transcript and summary
Nobody has to re-listen to a 6-minute call to know what was agreed — a written summary is ready the moment the call ends.
Learn moreAutomatic DND and consent scrubbing
The business never places an outbound commercial call to a number that legally should not be called, without anyone having to manually check a registry.
Learn moreEnforce permitted calling windows
No customer receives a business call at an hour when contact is legally or socially inappropriate, regardless of when a staff member queued it.
Learn moreSpeak Hindi and regional languages
Customers who are more comfortable in Hindi or their regional language get a natural conversation in that language instead of being forced into English or handed to a human just for translation.
Learn moreThe rest of the team
Other specialists working in travel and tourism
Wavy
WhatsApp Customer EngagementWavy handles itinerary questions, booking confirmations, and pre-trip reminders for tour operators and travel agencies.
See the playbook
Socie
Social Media ManagerSocie schedules destination highlights and seasonal package promotions in advance of a travel agency's busy booking periods.
See the playbook
Ank
Data AnalystAnk analyzes booking volume, seasonal demand, and destination popularity from a booking platform export.
See the playbook
Bharti
Recruitment SpecialistBharti supports hiring for tour guides, travel consultants and front-desk hospitality staff, often needing background verification for guides who will be alone with clients and tourists.
See the playbook
Dena
Banking Information AssistantDena consolidates a small travel agency's multiple bank accounts (used for supplier payouts and customer collections) into one balance and transaction view ahead of a busy booking season.
See the playbook
Doctor
Health-record Organization AssistantDoctor has a narrow, genuinely relevant use here — a frequent traveler or a family planning travel with an elderly or medically managed member can keep a portable, organized record and current medication list to carry along or share with a doctor at the destination if needed.
See the playbookQuestions
Straight answers.
Can Wani work for a travel and tourism business today?
Not yet — Wani is coming soon. The travel and tourism use case is specified and the capabilities are designed, but the backend is still being built. Wavy is the Automix specialist you can use today.
What exactly would it do for us?
A travel agency sends a customized tour quote by email; three days later, Wani calls to check if the customer has questions and to see if they're ready to confirm the booking.
Do we need to change how we already work?
No. Wani fits around your existing process rather than replacing it, and anything consequential still needs a person to approve it before it goes out.
Fits your stack
Wani plugs into the tools a travel and tourism business already runs
Connects with your stack
- HubSpot
- Zoho
- Salesforce
- Calendly
- Airtable
- Zapier
- Slack
- Telegram
Coming soon