Available now
In build
The whole team
Nineteen specialists, each with a defined job and an honest status label.
See all nineteenA support or sales team receives WhatsApp voice calls from customers alongside their chats, sees every call in one log next to the conversation it belongs to, and can play back a recording when one exists.
Works with
What it does
A customer taps the call button inside WhatsApp and reaches the business's connected number. The call's direction, status and duration land in the same team inbox as chats, filed under a WhatsApp Calls channel with its own Missed/Incoming views, and a separate Call Recordings page lists any recorded audio against a monthly minutes allowance.
Wavy runs this directly on the platforms your customers already use — no separate app for them to install.
Industry use cases
6 industries where Wavy applies this directly.
A customer messages a dealership's WhatsApp number after seeing a Click-to-WhatsApp ad, browses the vehicle catalog in-chat, and books a test drive slot through a native form that checks the showroom's real-time calendar.
See the automotive playbookA lending business sends a one-time passcode via an authentication template when a customer logs into their loan portal, and later sends a utility template reminding them a payment is due in three days.
See the banking and finance playbookA patient books a consultation through a native form, receives a reminder template the morning of the appointment with confirm/reschedule quick-reply buttons, and gets a post-visit follow-up message asking for feedback.
See the health and wellness playbookA customer asks about curtain pricing via a click-to-chat website widget, browses a curated catalog of fabric options in-chat, and receives a follow-up message a day later if they didn't confirm an order.
See the home decor and furnishing playbookA buyer clicks a Click-to-WhatsApp ad for a listed property, answers a short qualification flow about budget and timeline, and books a site-visit slot through a native form connected to the agent's calendar.
See the real estate playbookA traveler inquires about a weekend package via a QR code at a travel fair booth, completes a native form capturing travel dates and group size, and receives a utility template confirming the booking with itinerary details attached.
See the travel and tourism playbookMore from Wavy
The business reaches thousands of opted-in customers with one send instead of manually messaging contacts one by one.
Learn moreThe business answers routine questions instantly, day or night, without adding support staff.
Learn moreThe business collects clean, structured customer data (bookings, orders, applications) without redirecting people to an external website.
Learn moreMultiple staff members handle customer conversations from one WhatsApp number without stepping on each other or losing context.
Learn moreCustomers browse products, ask questions, and place an order without leaving the WhatsApp conversation.
Learn moreThe business wins back sales that would otherwise be lost when a customer starts checkout but doesn't finish.
Learn moreQuestions
Yes. Wavy is available now, and this is part of it. You can start on a free trial and connect your own number during onboarding.
A verified WhatsApp Business account and a phone number you are not already using on the WhatsApp consumer app. Onboarding walks through Meta's verification step by step.
Every agent runs on one Automix identity and one review model. Work handed between specialists keeps its context, and anything consequential still needs a human to approve it before it leaves the workspace.
The rest of your stack
No rip-and-replace — take and log whatsapp voice calls works alongside the systems already running your business.
Available today
